Doing Business Better
Welcome to better…
At Gray Dawes Group we recognise that we’re not just there to secure the best travel fares, the most innovative itineraries, the slickest online tools or the most experienced consultants. We’re there as an extension of our clients’ own organisations – their out-of-house travel management department.
We achieve this because of the depths we go to in understanding our clients; their culture, their values and their objectives.
Only then can we deliver on a higher level, with our trademark emphasis on the personal touch. Only then can we delight with remarkable value, innovation and service.
That’s what we call ‘better’.
Delighting our clients with exceptional personal service and attention to detail is what we do best. We don’t have off-the-shelf solutions. Instead, we tailor-make our services specifically around individual needs, objectives and requirements.
True innovation comes with experience. We have been delivering travel management services for over ninety years, so there’s no doubt that we know what we’re doing when it comes to pushing the boundaries of exceptional client experience.
Better value comes from control. Whether our clients are booking a business trip, hosting a conference or planning a dream holiday, we go to extraordinary lengths to really understand their objectives and exceed their expectations.
Being independently owned plays a huge role in the strategy of our business. Our owners, the Inchcape family, are integral to our success. They ensure that client centricity drives every operational decision we make. We work in total partnership with our clients, and our values demonstrate how our DNA helps to deliver an amazing client experience. Our owner’s long-term vision and practices ensures that we are not having to employ opportunistic business practices in the hope of creating short term profits.
Invest in a TMC
Has your business expanded to the point whereby you have multiple members of staff frequently travelling to different global destinations for work? If ‘yes’, then it’s highly likely that the time is right to invest in a travel management company.
Meetings & Events
Whether it’s your own staff, business partners or customers you want to reward and incentivise, our managed incentive travel events are proven to provide significant return on our clients’ investment as well as increasing loyalty and retention.
Travel provides the opportunity to experience other cultures first hand. Gray Dawes Holidays have incredible offers to mesmerising destinations with rich cultural heritage such as India, the Far East and Latin America for you to discover.
Have someone in mind? Do you know someone who could thrive in the Gray Dawes environment? Let us know and, if they work out, you could be going shopping! Email our HR Team today or fill in the form.